Upgrade Program Terms & Conditions

You will be required to apply for and enter into a financing installment plan with Zinia for an eligible device with an associated Upgrade Offer. Eligible products and their associated installment plans are indicated on the Upgrade Landing Page.

Consumer finance is supported on the Apple Online Store and Apple Store App and at Apple Store locations in Germany by Zinia (the trading name of Open Bank SA). Open Bank SA is a company incorporated under the laws of Spain, whose registered office is at Plaza de Santa Bárbara, 2, 28004 Madrid (Spain), Tax Identification Number: A28021079. Open Bank SA is a wholly owned subsidiary of Banco Santander S.A.. Subject to application, financial circumstances and borrowing history. If you are accepted for consumer financing, immediately after your purchase of the Apple products, the right to claim the amount owed is assigned by Apple to Zinia. This means that from that moment, you can only pay Zinia to reduce the amount owed. Payments to Apple or third parties will not reduce the amount owed to Zinia.

Upgrade Option.

By choosing to finance with a special installment offer, you can become eligible to upgrade to a new eligible device (“Upgrade Option”) during the eligibility window. During which we will guarantee that the trade-in value will be at least equal to the remaining installment balance of your existing Zinia financing.

Conditions for Upgrade Option. You become eligible to exercise your Upgrade Option to purchase a new eligible iPhone, if all of the following conditions are satisfied:

Payments.

You have made all payments up to the start of your eligibility window, as indicated for your specific device on the Upgrade Landing Page.

If you wish to receive the guaranteed trade-in value, you must exercise your Upgrade Option prior to the expiration date of your Eligibility window. If you do not, you will receive the trade-in value as determined at the point of purchase of your new device.

Your account with Zinia must be in good standing under the terms of your Zinia for Apple installment Plan. The traded in device must be in good physical and operational condition, as determined solely by the following requirements listed in the offer terms and conditions.

Eligible Device Availability.

Upgrading to a new eligible device is subject to its release and availability at the time you exercise your Upgrade Option. Depending on the eligible device model chosen, your monthly installment payment may change.

Return of Financed Device.

If you exercise your Upgrade Option and do not return your original Financed device as directed by Apple your original installment with Zinia will be reinstated and you will be responsible for any missed and/or remaining installment payments, as well as any installment payments under your new installment with Zinia.

Special installment offers cannot be combined with any other promotions, discounts, or offers (“Offers”), unless specifically provided for in the Offers terms and conditions.

Offers available on the Upgrade Landing page may change from time to time, however the special installment offer relating to your device will remain consistent from the date of purchase.

You should keep copies of these Terms & Conditions and any sales receipt or other materials relevant to your purchase of the financed device and installment with Zinia for your records.

Apple reserves the right to substitute, change, cancel or add to any part of these Terms & Conditions at any time.