Included for one year when you buy an iPhone.***
The iPhone Upgrade Program is the easiest way to get a new iPhone every year, as well as the security and protection of AppleCare+. You can purchase iPhone 11 or iPhone 11 Pro with the iPhone Upgrade Program on apple.com, using the Apple Store app, or at an Apple Store.
Start by checking your upgrade status to see if you’re eligible for a new iPhone. If you are, you can either proceed with your upgrade online or visit an Apple Store and chat with a Specialist. You can upgrade anytime after six months, as long as you’ve made the equivalent of at least 12 payments. If you have to pay an additional amount to meet your 12 payments, you can do it when you upgrade.
If you completed the carrier activation steps for AT&T, Sprint, T-Mobile, or Verizon when you purchased your new iPhone online, it will arrive ready to use. Just turn it on and follow the onscreen instructions to set it up. If you chose to skip carrier activation at the time of purchase, you’ll need to contact your wireless carrier or visit an Apple Store to enable cellular services. You can also set up your iPhone without a nano-SIM using Wi-Fi. You will need an active nano-SIM to enable cellular services.
If you selected the SIM-free iPhone, you’ll need to insert your own nano-SIM card or obtain one from the supported carrier of your choice and activate it in order to use cellular services on your iPhone. If Sprint is your carrier, you’ll need to get a new nano-SIM card in order to activate your iPhone 11 or iPhone 11 Pro.
All iPhone models are world phones, so you can use them almost anywhere. Whether you are a GSM or CDMA network customer, you can roam internationally on GSM networks in over 200 countries or regions around the world. Availability of LTE data varies in some countries or regions and depends on carrier support for certain LTE radio frequencies. Contact your wireless carrier for more information regarding international roaming policies and rates.
It’s our trade-in and recycling program that’s good for you and the planet. If your current iPhone is eligible for trade-in credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.
Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible iPhone either in a store or online. Just answer a few questions regarding model and condition and we’ll provide an estimated trade-in value or a simple way to recycle it.
If you trade in online, we’ll apply your estimated trade-in value to the purchase of your new iPhone. Then we’ll arrange for you to send us your old iPhone. Once we receive it, we’ll inspect it and verify its condition. If the condition matches what you described, there’s nothing more you need to do. If the condition doesn’t match, a new trade-in value will be provided.
You’ll have the option to either accept this revised value or reject it. We’ll work with you to confirm that you still want to move forward with the trade-in.
If you accept the trade-in estimate in the store, we’ll give you instant credit toward your iPhone purchase.
And if you choose to recycle your device, we’ll either handle it in the store or provide a prepaid shipping label so you can send your device to our accredited recycling partner.
That depends on how you pay for your new iPhone.
If you use Apple iPhone Payments and include a trade-in, your estimated trade-in credit is applied directly to the purchase price of your new iPhone. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do.
If you pay in full, your trade-in value is applied as a credit to your original payment method. This happens once we receive your old iPhone and confirm that the condition matches what you described.
In either case, if we provide a revised trade-in value based on the condition of your old iPhone, we’ll work with you to confirm that you still want to move forward with the trade-in.
Generally it takes 2–3 weeks. But the sooner you send us your device, the sooner we can verify its condition and process your trade-in.
Recycling a device is much faster. When we email you a prepaid shipping label, just send your device to our recycling partner.
* Trade In: Trade‑in values vary. iPhone 11 promotional pricing is after trade‑in of iPhone 8 Plus in good condition. Additional trade‑in values require purchase of a new iPhone, subject to availability and limits. Must be at least 18. Apple or its trade-in partners reserve the right to refuse or limit any Trade In transaction for any reason. In‑store trade‑in requires presentation of a valid, government-issued photo ID (local law may require saving this information). Sales tax may be assessed on full value of new iPhone. Additional terms from Apple or Apple’s trade-in partners may apply. Monthly pricing: Available to qualified customers and requires 0% APR, 24‑month installment loan with Citizens One, and iPhone activation with AT&T, Sprint, T‑Mobile, or Verizon. Full terms apply.
** Available space is less and varies due to many factors. A standard configuration uses approximately 11GB to 14GB of space (including iOS and preinstalled apps) depending on the model and settings. Preinstalled apps use about 4GB, and you can delete these apps and restore them. Storage capacity subject to change based on software version and may vary by device.
iPhone 11 is splash, water and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 2 meters up to 30 minutes). Splash, water and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.
† Daily Cash is earned when each monthly payment is made on your Apple Card.*** $4.99/month after free trial. One subscription per Family Sharing group. Offer good for 3 months after eligible device activation, starting November 1, 2019. Plan automatically renews until cancelled. Restrictions and other terms apply.
◊ AppleCare+ provides coverage for up to two incidents of accidental damage from handling every 24 months. AppleCare+ with Theft and Loss provides coverage for up to two incidents of accidental damage, theft, and loss every 24 months. Each incident is subject to a service fee or deductible. Taxes may apply. AppleCare+ with Theft and Loss requires the Find My iPhone feature to be enabled on your device at the time it is lost or stolen. Disabling it will void all coverage of theft and loss. You are not required to purchase AppleCare+ with Theft and Loss to participate in the iPhone Upgrade Program.