First to join, first to upgrade.
As one of the first to join the iPhone Upgrade Program, you’ll be among the first to own iPhone 7 — the most advanced iPhone yet. Let’s start by confirming your eligibility so you can make a reservation to upgrade at an Apple Store near you.
Here’s how it works.
Reserve your new iPhone online.
Confirm your eligibility and make a reservation to upgrade at an Apple Store near you.1
Get ready before you come in.
Back up the data on your current iPhone to your computer or iCloud. And remember to bring the iPhone with you to trade in during your appointment. Don’t worry if your iPhone isn’t in good condition. You’re covered with AppleCare+.
Pick up your new iPhone at the Apple Store.
When you arrive, let a Specialist know you have a reservation to upgrade. When your appointment begins, the Specialist can take you through the upgrade process.
Frequently Asked Questions
When am I eligible to upgrade my iPhone?
You can upgrade at an Apple Store anytime after six months, as long as you’ve made the equivalent of at least 12 payments.
Where can I upgrade my iPhone?
You can upgrade your iPhone at any U.S. Apple Store.
What do I need to upgrade my iPhone?
To reenroll in the iPhone Upgrade Program, you will need a valid U.S. credit card and your Social Security number for a credit check. You will also need two forms of identification, your wireless account password, and your current iPhone purchased through the iPhone Upgrade Program.
Remember to back up the data on your iPhone to your computer or iCloud.
Is another credit check required when I upgrade my iPhone?
Yes, you will need to provide a valid U.S. credit card and your Social Security number for a credit check when you upgrade.
What if I don’t want to reenroll in the iPhone Upgrade Program?
You don’t have to. You can upgrade your iPhone with carrier financing or purchase an iPhone at full price.
What if I don’t want to upgrade my iPhone?
You’re under no obligation to upgrade, and after 24 payments, the iPhone is yours. You can also upgrade your iPhone with carrier financing or purchase a new iPhone at full price.
My iPhone is damaged. Can I upgrade it?
AppleCare+ is included with the iPhone Upgrade Program, so you get up to two incidents of accidental damage coverage, each subject to a service fee of $29 for screen damage or $99 for any other damage, plus applicable tax. You can pay the incident fee when you upgrade at the Apple Store.
Can someone else upgrade my iPhone on my behalf?
Yes. The person who upgrades your iPhone will be responsible for starting a new iPhone Upgrade Program loan agreement.
What happens to my carrier plan when I upgrade?
You can select a new wireless carrier or keep the one you have. We’ll activate your iPhone on your choice of AT&T, Sprint, T-Mobile, or Verizon. However, your iPhone will remain unlocked, so you can use it with other carriers in the future.
What happens to my current AppleCare+ and my loan when I upgrade?
Your current AppleCare+ plan will be canceled and your loan will be closed when you upgrade. If you’re continuing with the iPhone Upgrade Program, you’ll have a new loan and new AppleCare+ plan for your new iPhone.