Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ extends your iPad, Apple Pencil, and Apple-branded iPad keyboard coverage and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple-branded iPad keyboard, plus applicable tax.(1) In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.(2)
How to get AppleCare+
Add it to your shopping cart during the checkout process when you purchase your new iPad.
Or buy it within 60 days of your iPad purchase:
- On your iPad (go to Settings > General > About and choose Add AppleCare+ Coverage)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (if AppleCare+ is purchased separately from iPad, inspection of iPad and proof of purchase are required.)
- By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs iPad, iPadOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- 24/7 priority access to Apple experts via chat or phone
- Mail-in repair (3): Mail in your iPad using a prepaid shipping box provided by Apple
- Carry-in repair (3): Take your iPad to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service: We'll ship you a replacement device so you don’t have to wait for a repair
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:
- Your iPad
- Battery(1)
- Apple Pencil(1)
- Apple-branded iPad keyboard
- Included USB cable and power adapter
- Unlimited incidents of accidental damage protection, each subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple-branded iPad keyboard, plus applicable tax
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using iPadOS and iCloud
- Connecting to wireless networks
- Questions about FaceTime, Keynote, Numbers, Pages, and other Apple-branded iPad apps
Important notes