Personal Setup.
Only from Apple.

Get up and running online or in the store.

When you shop at an Apple Store or on, we’ll help you start enjoying your Apple product right away. Personal Setup is offered exclusively through Apple to answer your questions, walk you through key features, help you find great apps, and show you how to personalize your device.

What’s covered with Personal Setup.

Apple Watch

Set up and personalize your new Apple Watch with calendars, notifications, and more. Then add apps for health, fitness, news, travel, or entertainment.


Transfer your contacts; set up email accounts, calendars, and Find My iPhone; do more with favorites from the App Store and handy camera tips.


Get a tour of useful features. Set up email and calendars, and learn how to install apps. Also, get more out of your Mac with the latest updates in macOS and iCloud.


Learn shortcuts, find apps, and sync media from Photos, iTunes, or Apple Music. Then set up email and social media accounts and personalize your iPad.

Genius Bar and Support

Forgot your Apple ID or have another concern? Answer a few questions and we’ll quickly connect you with an expert via phone, chat, or email.

Get software help

For hardware issues, like a cracked screen, make a Genius Bar reservation, visit an Apple Authorized Service Provider, or mail your device to us. Just answer a few questions to get started.

Get hardware help