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Store Locator

Find an Apple Store and shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar....

Q: How can I make a genius bar appointment?

How can I make an appointment at the genius bar? The support page will not give me this option.

Contact Apple Support

Get help where you are. Choose a product and we’ll connect you to an expert by phone, chat, email, and more. See your cases and repairs.

Apple Service & Repair - Find warranty information and see what service options are available for your product.

Find answers to your service and repair questions.

Download apps and games from the App Store

Use the App Store to find, purchase, and download apps on your Apple device.

Buy iPhone XR

Introducing iPhone XR. Available in six beautiful finishes. With advanced Face ID, A12 Bionic chip, and Liquid Retina display. Learn more at apple.com.

Buy Refurbished iPhone, iPad, Apple Watch and Mac Products - Apple Store (U.S.)

Buy refurbished iPhone, iPad, iMac, Macbook Pro, Apple Watch, iPod, HomePod and Apple TV. Products are Apple-certified and include a 1-year warranty.

Buy AirPods, EarPods and Headphones

Buy AirPods, Headphones and EarPods from the Apple Store

Change, add, or remove Apple ID payment methods

Manage the payment information that you use for the App Store , iTunes Store , iCloud, and more. When you change your payment information, it's automatically updated for all apps and services that you use with your Apple ID....

Manage your iCloud storage

to iCloud, new photos and videos won't upload to iCloud Photos, and iCloud Drive, other iCloud apps, and text messages won't stay up to date across your devices. And you can't send or receive emails with your iCloud email address. You can free up storage in iCloud by deleting content that you're not using. Before you delete anything, you might want to archive or make copies of the information you store in iCloud., Many iOS apps automatically back up to iCloud after you install them. You can change which...

If you can't connect to the App Store, iTunes Store, or other Apple services

Apple TV app Apple News app, Use the steps above if you see one of these error messages: "Cannot connect to the iTunes Store . An unknown error has occurred." "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later." "Could not connect to the iTunes Store . Make sure your network connection is active and try again." "We could not complete your iTunes Store request. The network connection could not be established. There was an error...

Request a refund for apps or content that you bought from Apple

Some purchases from the App Store , iTunes Store , Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund....

View your App Store and iTunes Store purchases directly from your financial institution

to the family organizer's payment account, then the family organizer may have viewed your purchase details. Purchase details may take time to appear after a transaction is posted on your statement. You can see your purchase history in the App Store or iTunes Store at any time., If you receive an email notification that your purchase details were viewed, but you or someone who is authorized to view your purchases didn't access your financial institution's website or mobile app, contact your financial...

Hello, i just moved from the US to Israel and i want to change the store to the Israeli store, but i have some money left on the US store.

What will happen if i'll change to the israeli store ?, will the US Dollars be transfered into Israeli Shekels?

Send a gift from the App Store, iTunes Store, Apple Books, and more

When you send someone a gift, they receive an email notification. In the email, they can tap or click Redeem to redeem the gift. The item will open and start to download to their device or computer. Then you'll get an email with a line item that says "App Store & iTunes Gift for [email address]." If you send a gift and the recipient doesn't receive an email, resend the gift., Open the App Store app. Tap your photo or the sign in button at the top of the screen. If you're not signed in, sign...

Identify legitimate emails from the App Store or iTunes Store

If you’re not sure whether an email about an App Store , iTunes Store , iBooks Store , or Apple Music purchase is legitimate, these tips may help....

Share App Store, iTunes Store, and Apple Books purchases with Family Sharing

If you want to change the Apple ID that you use to share purchases with your family, you can sign in with a different account once every 90 days. You can also update your shared payment method., You can set up purchase sharing when you create your new Family Sharing group, or you can turn it on for your existing family. With purchase sharing, one adult in the family—the family organizer—agrees to pay for any purchases from the App Store , iTunes Store , and Apple Books that family members make...

See your purchase history for the App Store or iTunes Store

Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges., Open the Settings app. Tap your name, then tap iTunes & App Store . Tap your Apple ID, then tap View Apple ID. You might be asked to sign in. Scroll to Purchase History and tap it. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a date range. Find the item, then tap Total Billed. From here, you can do these things: To request a refund or report...

Manage your iTunes Store and App Store password preferences

If you're using a PC, open iTunes. From the top of the iTunes window, choose Edit, then choose Preferences. Click the Store tab. Then select the settings that you want for purchases and free downloads., You can't completely turn off password protection for paid items on your iPhone, iPad, iPod touch, or computer. On Apple TV, you can turn off password protection for both free and paid items. If you enabled Touch ID or Face ID for App Store and iTunes Store purchases, you'll be asked to use...

About payment card authorization holds from the App Store or iTunes Store

You can review your purchase history and report problems with purchases in the App Store or iTunes Store . Learn how to identify an unfamiliar App Store or iTunes Store charge. For help with recurring charges, you can view, change, or cancel your subscriptions., Authorization holds are removed by your card issuer after a short time. The exact time it takes to remove authorization requests varies by financial institution. If you use a debit card, you might see authorization holds as charges...

If your payment method is declined in the App Store or iTunes Store

will remain unpaid. View your purchase history to see your recent purchases and find out which order is unpaid., You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it. *Refund requests must be in the refund period and refunds are not guaranteed. For more information, see the Terms & Conditions., If you have an unpaid balance in the App Store or iTunes Store , you might see one...

How App Store and iTunes Store purchases are billed

your payment methods. After you update your payment methods, the negative balance charges immediately to your updated primary payment method. If you change your primary payment method, purchases that you haven't paid for will be charged to the payment method that was your primary when you authorized them., Purchases that you make in the App Store , iTunes Store , or through other Apple services might be grouped together on one bill., Some purchases might be grouped together onto a single charge...

Opt in or out of emails about Apple, the App Store and iTunes Store, Apple Music, or News

You can update your Apple email subscription preferences by following these steps.

Can I change my iTunes Store to the American store?

Can I change my iTunes Store to the American store so that I can buy music that’s not available on the uk store ? [Re-Titled by Moderator]...

Hi i want to change my iTunes account from US Store to Saudi Arabia Store and i want to reset My balance.

Hi i want to change my iTunes account from US Store to Saudi Arabia Store and i want to reset My balance....

App Store store and I tunes disabled in my iPhone

My iPhone is disabled in the App Store and iTunes . How can I fix it ?

Hi i want to change my iTunes account from US Store to Saudi Arabia Store and i want to reset My balance

Hi i want to change my iTunes account from US Store to Saudi Arabia Store and i want to reset My balance

want to change app store region but insede still got credit lower than app store sprice

Can’t swipe to other App Store region ,because inside still remaining credit. But lower than selling in App Store . How to I spend that credit remaining? Can help taken out!...

App store and iTunes store

Anytime I try downloading or updating something from the app store it says: “Your account has been disabled in the app store and iTunes.” And I dont know how to fix it. Can someone help?...

I am trying to sign in to the App Store on my Apple TV to purchase an app and when I try to enter the Apple ID and password, the system says I need to create an iTunes Store account on an ios device, Mac or pc. What does this mean?

I am trying to sign in to the App Store on my Apple TV to purchase an app and when I try to enter the Apple ID and password, the system says I need to create an iTunes Store account on an ios device, Mac or pc. What does this mean?...

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