Buy iPhone 13

Frequently Asked Questions

  • An eSIM is a digital SIM that eliminates the need for a physical SIM card. With eSIM, you can quickly and easily transfer an existing cellular plan or get a new cellular plan, all digitally. You can even store multiple eSIMs on the same device and use two phone numbers at the same time. And it’s more secure - someone can’t remove the physical SIM card if your iPhone is lost or stolen. In just a few simple steps, you are ready to make calls, send messages, and browse the web. Learn more (Opens in a new window) about eSIM.

    * Use of eSIM requires a wireless service plan. Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. Check with your carrier for details and restrictions. Learn more (Opens in a new window) about eSIM and carriers.
  • Carrier-connected iPhone SE, iPhone 13, iPhone 14, iPhone 15, and iPhone 15 Pro models will arrive ready to activate with eSIM and can connect to your cellular voice and data service without a physical SIM card.

    If you completed the steps to authorize activation with AT&T, T-Mobile, or Verizon when you purchased your new iPhone online, it will arrive ready to use. Just turn it on and follow the onscreen instructions to set it up and activate with the carrier. To activate with eSIM, you will need Wi-Fi for setup.

    If you choose "Connect to a carrier later" when you buy your iPhone, you can activate with your service when you receive your device. If you're asked to transfer your SIM, follow the onscreen instructions to transfer service from your previous iPhone. To learn more, visit https://support.apple.com/kb/HT212780 (Opens in a new window).

  • Yes. An iPhone purchased from apple.com (Opens in a new window) is unlocked. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone. The exception is when you buy an iPhone with an AT&T Installment Plan. It will be locked to AT&T and will only work on the AT&T network for the term of your Installment Plan agreement.
  • Sprint is now part of T-Mobile. Sprint customers will need to purchase an unconnected iPhone and contact T-Mobile after receiving the device to activate it. If you plan to finance the iPhone, contact T-Mobile prior to purchasing.
  • Sprint customers can call T-Mobile Care or visit select T-Mobile store locations that service Sprint accounts. Find out which store locations offer support on the T-Mobile website.
  • The iPhone models for AT&T, T-Mobile, and Verizon are the same. If you choose to pay with an AT&T Installment Plan, your iPhone will be locked to the carrier. For details on network support, please see support.apple.com/en-us/HT204039 (Opens in a new window).
  • In most cases, an iPhone purchased from apple.com can be activated later. However, certain special deals or discounts may require preparation with the carrier at the time of purchase so that the phone arrives ready to use.
  • Yes, iCloud makes moving your settings, photos, apps and documents to a new device seamless. Just sign in to iCloud when you set up your new device, access your previous device’s iCloud backup and you’ll be ready to go in minutes.

    Don’t have enough iCloud storage to complete a backup? iCloud will grant you enough temporary storage to make sure you can back up your device and get all your data transferred, free of charge (iOS 15 required).

    With Quick Start, you can restore your data and content to your new iPhone from your iCloud backup. For phones using iOS 12.4 or later, Quick Start offers the option of using device-to-device migration, allowing you to transfer all your data wirelessly from your current device to your new one.

    If you are switching from Android, you need to download the Move to iOS app first and follow the setup process on your new iPhone.

    To learn how to transfer data to your new iPhone, see support.apple.com/en-us/HT201269. (Opens in a new window)

  • If the value of your trade-in is more than the cost of your new iPhone, you'll receive an Apple Gift Card by email with the remaining amount.
  • All iPhone models are world phones, so you can use them almost anywhere. Whether you are a GSM or CDMA network customer, you can roam internationally on GSM networks in over 200 countries or regions around the world. If you financed your iPhone with your wireless carrier, contact them to verify that you can roam internationally.

    Availability of 5G and LTE data varies in some countries or regions and depends on carrier support for certain 5G and LTE radio frequencies. Contact your wireless carrier for more information regarding international roaming policies and rates.

    Information on iPhone support for 5G and LTE (Opens in a new window)

  • AT&T, T‑Mobile, and Verizon are the national wireless carriers for iPhone in the United States, and they all offer 5G service. iPhone SE, iPhone 13, iPhone 14, iPhone 15, and iPhone 15 Pro are 5G capable. The Apple Store and apple.com sell these models for use on these networks.

    View the AT&T 5G coverage map

    View the T‑Mobile 5G coverage map

    View the Verizon 5G coverage map

  • If you already have Apple Card and want to purchase your iPhone with Apple Card Monthly Installments, select it as your payment option during checkout. You’ll receive 3% Daily Cash back up front and pay for your new device over time, interest-free when you choose to check out with Apple Card Monthly Installments. If you don’t have Apple Card yet, you can apply for one in as little as a minute when you select Apple Card Monthly Installments as your payment option and use it for your purchase.

    Selecting AT&T, T-Mobile, or Verizon as your carrier is required at time of purchase.

    Learn more about Apple Card Monthly Installments (Opens in a new window)

    Customers in U.S. Territories should contact Goldman Sachs Bank USA for questions about installments.

  • Apple Trade In makes it easy to get credit towards the purchase of your next iPhone. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as instant credit to lower the monthly payments of your new iPhone. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    Once you receive the trade-in kit, you have 14 days to prepare and send in your device. If you added a trade-in to an iPhone order, you may receive the kit along with your new device. Otherwise, it will be mailed to you separately as soon as your new product is ready for delivery or pickup. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPhone, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes two to three weeks.

    You can also trade in your device at an Apple Store at the point of purchase. However, the trade-in value in the store may be different from the estimated trade-in value you received online.

    Learn more about Apple Trade In (Opens in a new window)

  • Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage and give you additional features such as 24/7 priority tech support and accidental damage protection.

    Learn more about AppleCare+

  • Yes. If you change your mind and no longer wish to keep your iPhone, you have the option to return it to us. The returned iPhone must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

  • Connectivity discounts are reflected in the advertised price of select iPhone models, and are available to customers who connect with select carriers at the time of purchase. The discount is not available for customers who choose to connect to a carrier later.

Which iPhone is right for you?

iPhone 15 Pro — available in Natural Titanium, Blue Titanium, White Titanium and Black Titanium.
New

iPhone 15 Pro

The ultimate iPhone.

From $999

6.7″ or 6.1″

Super Retina XDR display footnote ¹

ProMotion technology

Always-On display

Titanium with textured matte glass back

Action button

Dynamic Island

A magical way to interact with iPhone

A17 Pro chip with 6-core GPU

Pro camera system

48MP Main | Ultra Wide | Telephoto

Super-high-resolution photos
(24MP and 48MP)

Next-generation portraits with Focus and Depth Control

Up to

10x

optical zoom range

Emergency SOS

Emergency SOS via satellite footnote ³

Crash Detection footnote 

Roadside Assistance via satellite footnote ³

Up to 29 hours video playback footnote 

USB‑C

Supports USB 3 for up to 20x faster transfers footnote 

Face ID

iPhone 15—available in Pink, Yellow, Green, Blue, Black. New

iPhone 15

A total powerhouse.

From $799 **

6.7″ or 6.1″

Super Retina XDR display footnote ¹

Aluminum with color-infused glass back

Ring/Silent switch

Dynamic Island

A magical way to interact with iPhone

A16 Bionic chip with 5-core GPU

Advanced dual-camera system

48MP Main | Ultra Wide

Super-high-resolution photos
(24MP and 48MP)

Next-generation portraits with Focus and Depth Control

4x

optical zoom range

Emergency SOS

Emergency SOS via satellite footnote ³

Crash Detection footnote 

Roadside Assistance via satellite footnote ³

Up to 26 hours video playback footnote 

USB‑C

Supports USB 2

Face ID

iPhone 14—available in Blue, Purple, Yellow, Midnight, Starlight, and (PRODUCT)RED.

As amazing as ever.

From $699 **

6.7″ or 6.1″

Super Retina XDR display footnote ¹

Aluminum with glass back

Ring/Silent switch

A15 Bionic chip
with 5-core GPU

Dual-camera system

12MP Main | Ultra Wide

Portrait mode with Focus and Depth Control

2x

optical zoom range

Emergency SOS

Emergency SOS via satellite footnote ³

Crash Detection footnote 

Roadside Assistance via satellite footnote ³

Up to 26 hours video playback footnote 

Lightning

Supports USB 2

Face ID

iPhone SE—available in Midnight, Starlight, and (PRODUCT)RED.

Serious power. Serious value.

From $429

4.7″

Retina HD display

Aluminum
and glass

Ring/Silent switch

A15 Bionic chip
with 4-core GPU

Single-camera system

12MP Main

Portrait mode with Depth Control

1x

optical zoom range

Emergency SOS

Up to 15 hours video playback footnote 

Lightning

Supports USB 2

Touch ID