Shopping online at apple.com is faster and more convenient when you have an Apple account. Your account consists of a unique Apple ID and password. When you're logged in, you can easily save items and bags, check the status of an order, and more.
Benefits of an Apple ID
To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here(Opens in a new window). If you have made purchases through the iTunes Store or have a MobileMe account, you can use the same Apple ID you use for either of those. By using your Apple ID, you can personalize your online shopping experience. You can save items you’re interested in purchasing, save a bag if you’re almost ready to place an order, check the status of or change your order, check Apple Gift Card balances, and much more.
Additionally, your Apple ID gives you access to other Apple resources. Sign in to Your Account(Opens in a new window) to begin taking advantage of them:
- The iTunes Store, for buying music, movies, and TV shows
- The App Store, for buying and downloading iOS and OSX applications
- Register your Apple products online
- Access AppleCare support for your products
- Ordering photos and photo books with iPhoto or Aperture
- Getting One to One personal training and other services at an Apple Store
If you've forgotten your Apple ID, try your current email address. If that doesn't work, you can find your username with our Apple ID recovery tool, iForgot. You can also visit the Your Apple ID Account page.
If you still can't sign in, please contact Apple Store Customer Service at 1-800-MY-APPLE. We'll do all we can to help.
Find or Reset Password
If you forgot your password, you can easily recover or reset it using iForgot. For security reasons, Apple cannot reset your password for you. To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.
Note: If you attempt to sign in to apple.com numerous times with the wrong password, you will see the following error message: "This Apple ID has been disabled for security reasons." To reset your account, use iForgot.
With the Guest Checkout feature, you can purchase items from apple.com without an Apple ID or password. Simply add the items you'd like to purchase to your bag, enter your shipping and payment information, and click the "Place Order Now" button.
You'll be able to check your order status and track shipments online from the Order Status page. To cancel items, add items, or make changes to your order, please call 1-800-MY-APPLE. To determine eligibility or request an Apple rebate, visit the Product Promotions(Opens in a new window) website. For more information about Apple promotions, review the Payment & Pricing section of online Help.
Manage Your Account