PROMISE 4TB Apollo Personal Cloud Storage

  • Overview

    PROMISE's Apollo is a small, quiet appliance that works with the Apollo Cloud companion app to easily manage storing data from your Mac, iPhone, or iPad. Store, access, share and manage records, photos, and videos from anywhere, using any device* with complete privacy and security—and no recurring fees. Excellent for your family, small business, home office, or small departmental group. Invite members into your trusted circle to use your Apollo. Each member gets his or her own private space and sharing control.

    Easy set up and use from anywhere

    You don't need to understand networking or how to hook up a computer to use Apollo. Just plug Apollo into your Internet-enabled router, start up the intuitive Apollo Cloud app downloaded from the App Store on your Mac, iPhone, or iPad, register your Apollo, and start storing and sharing from anywhere.

    Access personal data from anywhere

    You and members of your trusted circle can store content in and access each of your own private spaces on Apollo from anywhere over the web. Apollo supports up to 10 individual users total from a single device.

    Auto upload Camera Rolls and stream videos

    Each member can choose to automatically upload new content from their Camera Roll from all their iOS devices. They can also smoothly playback videos and other media content.

    Private space and sharing control

    You and each person in your trusted circle get your own private storage space on Apollo and can independently control what you want to share and with whom. You can share select content with non-members as well, just as in your Cloud accounts. Member quota management also lets you assign different amounts of storage space to each member as needed.

    Private and secure with easy backup and restore

    Rest easy knowing that all your data is stored safely and securely on your Apollo. In addition, all your access transactions over the web are encrypted. There’s also support for Time Machine, allowing automatic wireless backups. You can backup your Apollo to an external USB drive and restore to Apollo—all with a few taps on your Mac or iOS device.

    Social elements

    Friends and family can comment on and discuss shared files, photos, and videos within an entirely private environment.

    Streamlined, quiet, and sturdy design

    The attractive Apollo appliance fits neatly on a shelf, desktop, entertainment center, or tucked away in your closet. It's whisper-quiet and stays comfortably cool. A subtle LED indicator displays status.

    Highlights

    4TB of storage for all types of files without any recurring fees

    Easy to set up and use from Apollo Cloud app

    Apollo Anywhere lets you back up data to a specific folder and then access it from anywhere in the world on any device* using the Apollo Cloud app

    Share Apollo among as many as 10 people—each gets private space and individual sharing control

    Private and secure, with backup and restore options including Time Machine backups or automatic scheduled daily backups to a USB drive

    Directly upload or download files to a USB drive with one click

    Apollo Cloud members can sync their camera roll directly to a Mac or PC or export the photos to a USB drive

    Elegant, quiet yet sturdy design

    Ethernet and USB 3.0 connectivity

    Advanced data encryption helps ensure your data is safe

    Did You Notice?

    Share Apollo among as many as 10 people—each gets private space and individual sharing control.

    Apple Recommends For

    Securely storing and accessing files, photos, and videos on your Mac, iPhone, and iPad from anywhere.

    What’s in the Box

    PROMISE 4TB Apollo Personal Cloud Storage

    Ethernet cable

    One power adapter and plug kit

    Quick start guide

    Reference card with serial number information

    Tech Specs

    Other Features: Data Encryption, Kensington Port, Sleep Mode, Time Machine compatible

    Connections: Ethernet, USB 3

    Power Source: External power supply

    Height: 5.6 in./14.3 cm

    Length: 7.5 in./19 cm

    Width: 2.4 in./6.1 cm

    Weight: 2.64 lb./1.2 kg

    System Requirements

    Operating System: Mac OS X v10.8 or later, iOS 8 or later, Windows 10/8/7/Vista, Android 4.4 or later

    Manufacturer Information

    Part Number

    Mfr. Part Number: F40HFCA00000000

    UPC or EAN No.: 704118107278

    Warranty

    Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple's Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.

    Warranty: Two years; 90 days of free technical support

    Manufacturer Note

    *Requires an Internet connection to your Apollo unit and web-enabled, compatible iPhone, iPad, or Mac. **You must first sync each Apollo unit once locally before mirroring.

  • 3.5 Average
    3 out of 5 stars
    Number of stars Percentage Number of reviews
    • 5.0 out of 5 stars

      Time Machine compatible; auto external backups; flawless sync; silent...

      ...what more can I ask for? The Promise Apollo Personal Cloud Storage is an unusual device. It's not a NAS drive and it's not an external USB drive— it's so ...what more can I ask for? The Promise Apollo Personal Cloud Storage is an unusual device. It's not a NAS drive and it's not an external USB drive— it's something in-between. It does take a little getting used to, but setup is so simple and syncing so flawless I can explore its idiosyncracies when convenient, not while under pressure to get it up and running. UPDATE to information in earlier reviews: First, shortly after launch, firmware and OS updates made the Apollo Cloud compatible with Time Machine. Second, the Apollo Cloud has a USB port meant specifically for an external USB backup drive, and backups are automatic. WHY THE APOLLO? My home network includes NAS and USB drives and I'm regularly frustrated by multiple issues common to both: 1) The ugly, non-intuitive, laggy, and buggy web interfaces; 2) The lack of available, timely updates and support, and 3) Their unpredictability (as if beta versions haven't been released for months in advance). With every major OS X update I hold my breathe wondering "Will it mount?!." When I saw the Apollo Cloud, new in the Apple Store, I was intrigued. I've always dreamed of a reliable storage device with an Apple-like interface that "just works" for my primarily Apple products. I read what I could find about it and its manufacturer, Promise Technology and decided to give it a try. Though it works on other platforms, it's designed for Apple users first and is truly Apple-compatible. Further, Promise Technology has a lengthy history and strong commercial track record that I hope will translate well to this, its first consumer product. So far I'm quite happy with the Promise Apollo's performance and encourage others to consider the device. It just sits on my desk, looking pretty next to my Time Capsule, and quietly syncs stuff. It had no problem with the initial upload of over 8,000 photos and videos from my (optimized) iPhone cameral roll, either. I left the Apollo app open on my nightstand when I went to sleep and woke up to perfection. Now, everything syncs without me having to do a thing.

      • Written by Jill S from Lake Oswego

      42 of 47 people found this useful

      Is this review useful?Time Machine compatible; auto external backups; flawless sync; silent...

    • 5.0 out of 5 stars

      Fantastic

      Great product, very easy to use, easy to set up, works every time without a glitch.

      • Written by GENE K from CHICAGO

      33 of 43 people found this useful

      Is this review useful?Fantastic

    • 2.0 out of 5 stars

      Not Quite Therefore Yet!

      After reading one of the glowing reviews above, I purchased this product to automatically back up Time Machine on my new MBP 15" Touch Display since Apple is no After reading one of the glowing reviews above, I purchased this product to automatically back up Time Machine on my new MBP 15" Touch Display since Apple is no longer going to support Airport Extreme and Time Capsule. The Quick Start Instructions are flawed requiring time consuming troubleshooting and searching for online FAQ's. Once enabled, the backup is incredibly SLOW on a very fast wireless router connection. And the fact that the Apollo Utility must be launched to mount the Apollo Disk dampens my enthusiasm.The Apollo Utility window must be minimized before starting work. It is definitely not seamless like Apple's Time Capsule. It is unclear at this time whether I can seamlessly Restore from this device. A big negative: no telephone or Chat support.

      • Written by Kenneth C from STOCKTON

      13 of 13 people found this useful

      Is this review useful?Not Quite Therefore Yet!

    • 1.0 out of 5 stars

      Unable to connect

      I was looking forward to set up this drive. I connected the drive (per instructions), then I downloaded the app and after nine times trying to create my account I was looking forward to set up this drive. I connected the drive (per instructions), then I downloaded the app and after nine times trying to create my account, I gave up. The app stopped (quit) suddenly and I was unable to even try the drive. I tried typing the serial and key and scan the SQR code, but this app just quit on me every time. I was surprised that a company this big could not get it together and that the Apple Store will sell a substandard product. Now, i have no other choice but to return this product to the Apple Store. Yes, I will get my money back, thanks to Apple´s return policy, but for me is the inconvenience, the waste of time to go to the store to buy this particular product and the time I spent trying it and then go back to return it. I wanted to work so bad, it is sad they are not there yet. I given then one star and I'm being generous. I don't recommend this product at all.

      • Written by Pablo B from Rockville

      3 of 4 people found this useful

      Is this review useful?Unable to connect

    • 4.0 out of 5 stars

      Only one issue

      This is a nice hard drive. The app works great on my macbooks. However I purchased it to be a shareable hard drive to work from so it did not matter where in th This is a nice hard drive. The app works great on my macbooks. However I purchased it to be a shareable hard drive to work from so it did not matter where in the office I was. If I want to do something with a video file I put on the hard drive I then have to download that file to the macbook I want to do the work with. Not the right product for me, but It's not a bad unit either.

      • Written by Chad B from Martin

      2 of 2 people found this useful

      Is this review useful?Only one issue

    • 5.0 out of 5 stars

      My Apollo is doing great.

      This is my best holiday buy. It is automatically backing up with time machine as well as to additional usb drive. You have to set up with Apollo Cloud App from This is my best holiday buy. It is automatically backing up with time machine as well as to additional usb drive. You have to set up with Apollo Cloud App from any mac, iPad or iPhone. My photo stream is automatically synced. Using this app, all photos and files are visible and can share from the drive. Share icons and controls are like apple. All family members have separate folders and can backup and get file/photo from anywhere. I need to wait two time machine backups to see all mac doc. and photos. It is a must have personal cloud drive for use with all apple devices. How to use Apollo youtube linked videos can be viewed within app. You just watch all videos how to use it. I would recommend buy this for time machine backup and subscription free personal cloud drive. I have to assign one destination folder such as my doc. on my iMac when Apollo Cloud App is set up. After that it smoothly take me to the end. Easy set up.

      • Written by Cho L from Arcadia

      2 of 2 people found this useful

      Is this review useful?My Apollo is doing great.

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